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FAQ

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Q Can you send us your full pricelist?

Yes. Please contact our sales team and we will send you the complete pricelist based on your product requirements, order volume, and shipping destination.

 

email: info@joydentalab.com,

 

Mob: +86-13025491931

or send us your inquiry,we will answer within 24 hrs.

Q How many days does it take to manufacture your products?

The standard fabrication time for most restorations is 4 business days.

Complex cases (such as implants, combined restorations, or cases with special aesthetic requirements) may take longer. We can also provide expedited delivery if needed. Please contact our team for details.

Q What are your logistics options?

We ship worldwide using DHL, FedEx, UPS,Linex and International air transportation
You can choose the courier you prefer, or we can recommend the most cost-effective route for your region.

 

 

Q What is your confidentiality policy?

All customer data, case files, and designs are fully confidential.
We never share case details, patient photos, or designs with third parties.
Non-disclosure agreements (NDAs) can be signed upon request.

Q What is the minimum order quantity?

There is no minimum order quantity (MOQ).

We support both small labs and large partners. Please contact us for customized product orders.

Q Where is this product made?

All restorations are 100% manufactured in China in our advanced dental laboratory by skilled technicians using certified materials and digital production systems.

Q What payment methods do we accept?

We accept:

  • Bank transfer (T/T)

  • PayPal

  • Credit card (upon request)

  • Other payment methods can be arranged depending on region

Q Do you design in Exocad or 3Shape?

Both,Welcome to send us intraoral scan files.we own more than 10 experienced designers.the designated person would follow your works.

Q Do you have any certificates?

We have got FDA and CE certificats ,all of our materials are passed FDA, ISO13485, ISO9001, CE certificates.

Q What service do your company have?

We are a full-service outsourcing dental lab,we can produce from conventional molds and impressions to digital scan files.products include Crown & bridge,Veneers, Implant, Removables,Orthodontics and dental attachments.

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